Training of Trainers Programme for Haj 2025 Begins in Mumbai
Secretary (Minority Affairs) inaugurates the programme and launches Chatbot feature of Haj Suvidha App 2.0
TNN News :The Haj Committee of India commenced a two-day Training of Trainers Programme for Haj 2025 today at Haj House, Mumbai. Dr. Chandra Shekhar Kumar, Secretary, Ministry of Minority Affairs, Government of India, inaugurated the programme, aimed at equipping trainers with essential skills to guide Indian pilgrims for Haj 2025.
On this occasion, Dr. Chandra Shekhar Kumar launched the Chatbot feature of Haj Suvidha App 2.0 in the presence of Shri C.P.S. Bakshi, Joint Secretary (Haj), Ministry of Minority Affairs, and Shri A.P. Abdullakutty, Chairman, Haj Committee of India. The Chatbot offers to address frequently asked questions of pilgrims.
In his address, Dr. Kumar emphasized the importance of structured training and digital support for pilgrims. He urged trainers to familiarize themselves with the Haj Suvidha App, Chatbot, and other technological tools. He also highlighted the critical role of State Haj Inspectors in providing on-ground support.
Shri C.P.S. Bakshi, Joint Secretary (Haj), underscored the programme’s objective of ensuring that each pilgrim is well-prepared for a seamless Haj experience.
Shri A. P. Abdullakutty, Chairman, Haj Committee of India, urged trainers to inform pilgrims about the latest facilities, innovations, and changes to help them perform Haj smoothly.
On the first day, two key sessions were conducted on Haj Operations Overview and Haj Administration & Technology wherein all operational, logistic and administrative aspects of Haj pilgrimage from departure to return were discussed in detail.
The event was attended by numerous dignitaries, resource persons, stakeholders, officials from State Haj Committees, representatives from concerned agencies, airlines, banks, customs, and around 600 trainers.
On 25th February, the second day of the training, sessions will focus on Haj Rituals & Pilgrims’ Well-being, Travel, Logistics, Forex, and Safety.
Haj Committee of India has taken several new initiatives for an enhanced Haj experience during Haj 2025, including early preparation, online application and payment via Haj Suvidha App, launch of Haj Suvidha App 2.0 with new features, streamlined passport collection, international-standard baggage tags, PVC ID cards replacing traditional paper IDs, and CBT & interview-based selection of Haj Trainers and State Haj Inspectors.